Update your Card Details

You can update your card details at any time. You may want to do this, for example, if your card is nearing its expiry date.

Log into the AccountsPortal accounting system (not to be confused with the the Helpdesk system which has a separate login) .

Click on your login name at the top right of the application, and select My Subscriptions.

Click on the Update Card Details button at the top right.


All card details are processed by Optimal Payments and AccountsPortal does not save these at any time.

For security reasons, if you are changing any details, you will need to re-enter the Card number and Expiry date (and Issue number if applicable). 

Click Save to update the changes you have made.

Have more questions? Submit a request


  • 0
    David Buckfield

    Unable to update card details tried to follow instructions but just went round in circles regards David Buckfield

  • 0
    AccountsPortal Gidon

    Hi David

    I replied directly via the helpdesk and I see you managed to update your card details successfully. For orther users, please ensure:

    1. You log in to the online accounting application and not the helpdesk
    2. You log in as the same user that enabled the subscriptionn
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